FREQUENTLY Asked Questions
How do I get to Sterrekopje?
You fly into Cape Town international airport and then either drive towards Franschhoek or we arrange an airport pick-up for you. The drive to Franschhoek takes about an hour from Cape Town. Once in Franschhoek you drive along the main road towards the monument, take a right at the intersection and then follow the road for about 2 km, after which you will see our gate on your right-hand side.
What should I bring?
A curious mind
An open heart
Warm clothes for the early morning and night
How many rooms are there and how big is the property?
We have 11 beautifully designed rooms that will optimise your sleep. Some of our rooms have fireplaces, outdoor bathrooms or a pool. You can contact us for more information. Sterrekopje sits on 50 hectares surrounded by mountains, lakes and a wide variety of plants and flowers.
What is included?
You can choose between a 4 day or 7 day journey at Sterrekopje. The journey includes all food and drinks, except for exclusive wines. Our daily farm rituals such as yoga classes and garden walks are also included in the journey price. For more information, please contact us at firstname.lastname@example.org for more information.
How do I get around Franschhoek without a car?
We have traditional Dutch bicycles for you to use in and around Sterrekopje.
Does Sterrekopje serve alcohol?
Sterrekopje serves alcohol. You are more than welcome to enjoy a glass of good wine, but we invite you to drink in a moderate and balanced way.
Am I supposed to be on a strict diet whilst staying at Sterrekopje?
No diets are obligated or imposed. We will serve seasonal, wholesome and fresh food from our gardens. Our cuisine is created with a plant based, vegetarian philosophy at heart, however fish and meat are available as a welcome accompaniment.
No pesticides, chemicals or heavy machinery is used in our food philosophy.
Is Sterrekopje open to external guests and walk ins?
Due to the privacy of our in-house guests, Sterrekopje is exclusively open to them. As such, we are not open to external guests and walk ins.
Can we book Sterrekopje exclusively for a wedding?
We do not rent out the premises for weddings.
Can we do a Sterrekopje private buy-out?
Yes it is possible to buy-out Sterrekopje. For more information connect with us at email@example.com
Do you allow children and animals?
A few times a year we host family retreats. During the rest of the year, Sterrekopje welcomes anyone from the age of 16. We love animals and have a farm filled with them, so we please like to ask you to leave your furry friends at home. For more information connect with us at firstname.lastname@example.org
Is there a good WiFi connection?
Yes we do have WiFi, but we ask you to only use your phones and other devices in your room as to preserve the calm energy of Sterrekopje and to respect the privacy of all our guests.
When is the best time to travel to Sterrekopje?
Sterrekopje loves all seasons and the Sterrekopje is not strongly depended on the weather. Our summer months are from November until February. Autumn falls from March until May with crispy weather, a nice time for hiking. July and August are the coldest and most rainy months of the year. Sterrekopje is closed during these two months. We re-open in springtime in September.
Where do I apply to join the Sterrekopje Family?
Please connect with us at email@example.com
How does your payment policy work?
All payments at Sterrekopje are via bank or credit card. During your stay at Sterrekopje all meals and drinks are included, except for our exclusive wines. We require a 25% deposit within 10 days to confirm your booking. Full payment is required 30 days before arrival date.
How does our cancellation policy work?
In case of cancellation we need to receive a written notice by email of cancellation from the booker.
Bookings cancelled or reduced in number are charged as indicated below:
The 25% deposit can not be refunded in case of cancellation.
30 days before arrival: 100% of total booking
No refund will be given for no-show or days not used resulting from early check out.